Introduction
This privacy policy sets out how QuadSpark FZE Private Limited (also operating as Host4Fun and SwitzerlandVPS.com) uses and protects any information that you provide when you use this website or our Switzerland VPS hosting services.
QuadSpark FZE Private Limited is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy statement.
QuadSpark FZE Private Limited may change this policy from time to time by updating this page. You should check this page periodically to ensure you are happy with any changes. This policy is effective from 19 October 2016.
What We Collect
We may collect the following information when you use our website or purchase Switzerland VPS hosting services:
Identity Information
Name, job title, and contact details including email address, required for account creation and service delivery.
Demographic Information
Postcode, country, and address information used for billing purposes and service provisioning.
Usage & Traffic Data
Website traffic logs and page visit data collected via cookies — used for statistical analysis only.
Survey & Support Data
Information you provide through support tickets, customer surveys, or when responding to our communications.
What We Do with the Information We Gather
We require this information to understand your needs and provide you with a better service. In particular, we use your information for the following reasons:
- Internal record keeping and account management for your Switzerland VPS services
- Improving our hosting products and services based on customer feedback and usage patterns
- Sending promotional emails about new products, special offers, or other information which we think you may find interesting — using the email address you have provided
- Market research purposes — we may contact you by email, phone, or mail
- Customising the website according to your interests and usage patterns
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Zurich Tier III datacenter operates with redundant physical security — biometric access control, CCTV monitoring, and 24/7 on-site security personnel. Your VPS data is isolated at the hardware level via full KVM virtualisation, ensuring that your server environment is completely separate from other customers.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes — after which the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites — those sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement of any external website you visit.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- When filling in a form on the website, look for the option to indicate that you do not want your information used for direct marketing purposes
- If you have previously agreed to direct marketing use, you may change your mind at any time by closing your account or contacting our support team
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting — if you tell us that you wish this to happen.
If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible via our support portal. We will promptly correct any information found to be incorrect.